Saturday, 8 March 2014

The arrogance of creation

"We know the number of stars in the universe is something like one followed by 233 zeros. Given that number, how arrogant to think ours is the only sun with a planet that supports life, and that it's the only solar system with intelligent life."
— Edward J. Weiler, NASA Director, Washington Post newspaper, 20 July 2008

When we as advertising and creative folks come up with an idea that we believe is absolutely unique, brilliant, memorable and remarkable, how confident are we that we are the only ones thinking about it / have thought about it / will think about it tomorrow? We are not the only brilliant people in this world with a brilliant idea. Chances are there may just be someone else at the same point on time (or a little before/after you) thinking of the same idea.



Everyone wanted to explore the world and sail to an undiscovered land, when man first set sail on the seas. 

The ones who landed first and planted their flag were the ones who have gone down in the history books.

The one who is remembered is the one who does it first - who makes it happen first. And plants the flag. 

So the next time we have a brilliant, amazing, unique idea... let us make it happen.


Remember, the funny little "Dear Optimist, Pessimist and Realist, while you guys were busy arguing about the glass of water, I drank it! Sincerely, The Opportunist." It ain't that funny when you're on the receiving end.






The Seinfeld Strategy



"Show after show, year after year, he performs, creates, and entertains at an incredibly high standard. Jerry Seinfeld produces with a level of consistency that most of us wish we could bring to our daily work."

Here's a thoughtful piece about his productivity, performance and consistency, and how they led to his incredible success.  



Some very cool words of inspiration. I loved it!

Monday, 3 March 2014

A beautiful story about customer experience, from an unexpected place



Anna durai owns an Auto Rickshaw (similar to Taxi) in Chennai City, in Tamil Nadu, India. 
All auto rickshaws take people from one place to another.
What makes his auto from others is that he provides a lot of things inside the auto for his passengers.

That are...

1. Free mobile battery charger
2. Watch TV for free of cost
3. Free WiFi
4. Free books and magazines to read
5. Bumper prize contest for customers! To win surprise prizes!
6. Refer a poor child for studies / CSR
7. And discounted fare for teachers and on special days such as national holidays and festivals.
8. Mobile and landline recharges are sold as well.

Anna durai is now 29 Years old.

His main goal is to make his customers feel happy and he feels customer satisfaction is highly important. 

The vehicle is WI-Fi enabled and if you're not carrying a laptop or smartphone to connect to the internet, Anna durai will slip you a 10-inch tablet. He carries an internet dongle attached to a WI-Fi router and offers free access to the internet. "Most people who take my auto to work at IT companies and I know that access to the internet is important for them," Annadurai says. "It takes about half an hour to cover the distance between Thiruvanmiyur and Sholinganallur. Why waste that time?" says Anna durai

The auto also has slots for magazines and newspapers that contain the latest editions. Anna durai spends 4,000 Rupees a month on subscriptions to 35 various news publications. There are dailies for the customers who need to keep up on the news, weekly magazines for passengers who are taking a long ride, and glossy fortnightlies for those interested in lighter reading.

Annadurai spends more than 5,000 rupees to give his customers an auto ride like no other in the city, yet makes a good living, taking home a profit of around 1,000 a day. "That is more than enough for a bachelor like me," he says. "I drive from 8am to 1pm and from 5pm to 11pm," he says. He charges 15 Rupees for the 11km route he covers, while other auto drivers demand 20 for the same distance. "Money really isn't too important to me," he says. "What gives me pleasure is that people remember me and are grateful for the service I offer," he says.

This guy should be on TED. And brands could learn a lesson or two!



Sunday, 23 February 2014

All the world's a chess board


23rd February was a wonderful day. I played garden chess with my 16 month old daughter and my wife this morning. She loved being one of the pawns (and knocking over the other pawns). Chess to her was war on a board.

And using the analogies of aggression, advertising (the field I work in) is war.  Every agency's games are changing every day; with new people, new approaches, new tools, new innovations. 

How often have you come up with an idea that is absolutely brilliant, unique and never-seen-before? It makes you dream of fame and fortune, of awards and worldwide glory. But, before you know it, someone else makes it, PRs it all around the world and quite simply, checkmates you. You then need to restart your game.

How often have you created a brilliant idea but felt you hadn't promoted it enough to catch people's eyes? It gets acknowledged but never gets famous; while you curse your luck when another less-deserving idea gets shared by everyone in the region and across the world, wins lots of awards and acclaim; leaving you even more disheartened.

If the above two questions have any learnings for me, they are about:
1 / Be ahead of the game and make the move before someone else does
2 / Make sure your move is witnessed and observed by everyone who matters

The board has been set for quite a while now. And the pieces are moving really fast. It's time to make your move before others do. And you'd better make it count!

Intent is not enough; you have to MAKE it happen

Here's a fantastic war movie scene that has been show using 3 people and 1 camera and a few hundred dollars, over 4 days. 

Big ideas are possible. Only if we choose to make them happen. 


As Nike almost said, "Just get up, stop emailing and freakin' get it done". 

Intent is not enough. 

Saturday, 22 February 2014

From a male planner: Pink is not a strategy


When asked, "How do we target our female consumers?”, I often reply, "We don't".

You don’t need a herPod, when the iPod suits her just fine. But brands like BIC who market pens made just ‘For Her’ (in stereotypical pink and purple colours) get skewered by the very audience they failed to identify. Brands need to look beyond gender, put aside the lens of research data and build their brands from the lens of the individual. Pink, is not a strategy.

So whether you’re a man discovering a woman’s complex, non-linear thinking pattern (like you attempt to everyday with your mother, partner, sister, friends, co-workers…) or a woman digging for insights she is naturally attuned to, the fundamental truth of consumer behavior prevails. In my humble, albeit male-skewed opinion, you don’t have to BE your audience as long as you UNDERSTAND your audience.

Thursday, 20 February 2014

Uncovering a different kind of veil that's put on Saudi women

How often have we heard, “the Saudi woman experiences no independence or empowerment” or “the Saudi woman is a ‘captive’ without opinion or rights” or “the best job a Saudi woman does is that of a mother”?

Let’s uncover the veil of myths that we, as marketers, put on Saudi women.


If we step out of our conservative outlook, we’ll see them thrive. Saudi businesswomen possess more than 45 billion SR in savings and 8 billion SR in investments. Real estate investments amount to nearly 120 billion SR and women own 40% of family-run companies in the country. A few years back, we would have never imagined Saudi women to be a lawyers, singers, filmmakers, or basketball players. But, these are realities today.

Just like every other woman in the world, they can actually maintain their last name after marriage. And they too obtain all rights after divorce including child custody and alimony.

Every country has its restrictions. As long as women in Saudi Arabia thrive in the spirit of ‘empowerment’ that is pertinent to them, that’s all that should matter.


There are many more myths surrounding women in the country… and the truths too. And it is our job, as marketers, to find those truths about their lives and how we can help further the positive changes, in a culturally positive way. Because as Bob Dylan said, “…you better start swimming or you’ll sink like a stone, for the times they are a-changing.”

The future of advertising

While entering the One Show Advertising and Design Awards this year, I chanced upon this quote by Kevin Swanepoel, President of The One Club:  "Over the past few years we have seen a trend increasing, agencies are also creating digital and physical products as well as services and software for brands. This trend, lead to the formation of [the Intellectual Property & Products] category."



The future of advertising is here. And we, as ad men and women, need to wake up.

Let's create real digital and physical products for our brands in our pitches, in our proactive work and in our everyday work. Let's get involved in their R&D.

It's about cars; not faster horses.



Backing yourself

Four years ago, Brian Acton was looking for a job.

His job at Yahoo, where he’d filled many engineering roles over 11 years, had come to an end.


He was networking with recruiters:



He met with Twitter. Twitter said no:


He met with Facebook. Facebook said no:


So he and Jan Koum, a colleague from Yahoo, set out to do their own thing.

Today, they sold that thing to Facebook for 19 billion dollars.

Never give up!

(Source: Techcrunch.com)

Wednesday, 19 February 2014

Being generous with development


I came across a quote on LinkedIn the other day about a conversation between a CFO and a great CEO. It went something like this... The CFO asks the CEO: "What happens if we invest in developing our people & then they leave us?" And the CEO replies: '"What happens if they don't?"


We live in such a competitive and selfish culture in today's world, that most of us refuse to be generous with the ones we mentor and lead. Looking at those around us who follow the company-hopping philosophy unashamedly, we have been programmed to believe that we live in a culture that punishes us for being nurturing towards our teams. Young talent loves trainings, loves travelling and meeting new minds from around the world, loves shining at these trainings; it's one of the best forms of motivation and employee retention. Contrary to what most believe.

How about we change the way we look at talent and create a culture that pushes each one of us to be thankful, loving and more generous to their needs for development and belonging. 

Tuesday, 18 February 2014

On passwords...



"Through 20 years of effort, we've successfully trained everyone to use passwords that are hard for humans to remember, but easy for computers to guess."



How a space mission can inspire us about executing our ideas

India recently launched the Mangalyaan mission to Mars for $75 million (3/4ths the cost of the movie "Gravity"). 


NASA has also recently launched its own Mars mission, five years in the making for a cost of $671 million. 

Both have the same mission. The same equipment; with the cheaper one, in fact, focused more on innovation than the expensive one. And being a closet astronaut, it's functions seem more driven to yield amazing discoveries.

The article below delves into an interesting analogy when it comes to advertising - to big/complex ideas being made to happen with potentially the same result, in an inexpensive and more innovative manner. We often lose big/game-changing ideas, because they are simply too "expensive" or "tough to build".


Worth a read and a remember!

Wednesday, 12 February 2014

The Garage / Rules every team should play by


Obsession vs. Perseverance

"Take up one idea. Make that one idea your life - think of it, dream of it, live on that idea. Let the brain, muscles, nerves, every part of your body, be full of that idea, and just leave every other idea alone. This is the way to success." - Swami Vivekananda





Tuesday, 11 February 2014

The finest trick of the devil is to persuade you that he does not exist (Charles Baudelaire)

We, the magicians who conjure up strategies for our brands, must learn as well as propagate the art of making what we do (everyday) nearly invisible - for that is when we really take form and get noticed.

A big paradox of good advertising, as someone once said, is that there's always a very smart and well-thought-out strategy behind genius ideas, but the awesome idea that everyone falls in love with, itself feels so spontaneous that you assume there is no strategy at all.